Terms of Service

Version 2026-11-06 · in force since 6 November 2026

1. Who we are and what these Terms cover

MoonReward (the “Service”) is operated by Goldenapple3619, an individual, [REDACTED] (“we”, “us”). How to reach us is on the Legal notice & contact page.

These Terms govern your use of the Service. They include, and you accept together with them:

• the Official Rules that apply to every giveaway and competition;
• the Community Guidelines;
• if you become an organizer, the Organizer Terms;
• our Privacy Policy and Cookie Notice, which explain how we handle personal data (they are information, not terms you agree to).

If you do not agree, do not use the Service.

2. What the Service is (and is not)

The Service lets approved organizers publish giveaways (winners are drawn at random) and competitions (winners are ranked by scores the organizer records), and lets signed-in people enter them and follow the result and the delivery of prizes.

• Organizers are independent. They are not our employees or agents. The events, the prizes and their delivery are the organizers’ responsibility (see the Organizer Terms). We do not sponsor events and do not supply prizes unless an event explicitly says that we do.
• We are a platform. We host the events, run the random draw, publish the data needed to check it, handle reports and disputes, and moderate.
• We are not Valve. The Service is independent. It is not affiliated with, endorsed by or sponsored by Valve Corporation. Steam and the Steam logo are trademarks of Valve Corporation. Your use of Steam stays governed by Steam’s own terms.
• No gambling, no purchases. The Service does not sell tickets, entries, chances or virtual items, and does not accept payments of any kind.

3. Who can use the Service

• You must be at least 16 years old. If you are under the age of majority where you live (18 in most places), you may use the Service only with the permission of your parent or legal guardian, who must also agree to you receiving prizes. Organizers must be adults (see the Organizer Terms).
• You need a Steam account in good standing and the legal capacity to accept these Terms.
• You must not be located in, or ordinarily resident in, a country or region under comprehensive sanctions, and must not be on a sanctions list that applies to us.
• You must not have been banned from the Service. Evading a ban (for example by using another Steam account) is itself a breach of these Terms.
• You are responsible for making sure that taking part in prize promotions, and receiving prizes, is lawful where you live.

4. Your account

• You sign in with Steam. We never see your Steam password. Your account is tied to your SteamID, and you are one person with one account: do not create, use or trade additional accounts to enter events.
• Keep your Steam account and your devices secure. Everything done from your signed-in sessions is treated as done by you. You can see and sign out your devices on your Account page.
• Your public name and avatar are taken from your Steam profile and refreshed each time you sign in. Other signed-in users can see them, so they must follow the Community Guidelines (see section 9).
• You can delete your account at any time from your Account page, and download your data first. What happens is described in the Privacy Policy. An organizer must first finish or cancel open events and hand over the prizes owed.

5. Entering is always free

Entering a giveaway or competition on the Service is, and must always be, free. No payment, purchase, donation, deposit, paid subscription or any other thing of value may be required to enter, to improve your chances, or to claim a prize. We never ask for it and organizers are forbidden to. The detail is in the Official Rules.

If an event, an organizer or anyone claiming to act for us asks you for money, for a “fee”, “tax”, “shipping” or “verification” payment, for your Steam password, a Steam Guard code or other login details, or to send items or keys first, it is a scam or a breach of these Terms. Do not pay. Report it.

6. Events, draws and prizes

• Draws. Giveaway winners are chosen by the Service at random from everyone who entered. When an event closes we publish the random seed so anyone can re-run the draw and check the result. Competition rankings follow the scores the organizer recorded; ties go to whoever entered first.
• Delivery. Prizes are handed over by the organizer, usually through Steam. The Service shows the status (pending, delivered, received) and lets you confirm receipt or report a problem. Moderators review disputes. If a prize is not delivered, your recourse is the dispute process and, where the law gives you one, the organizer.
• No guarantee. We do not guarantee that an event will be completed, that a prize exists, is as described, or can be redeemed in your region or on your Steam account (regional restrictions, gifting limits, account restrictions and Steam’s own rules can apply). We cannot be held responsible for the organizers’ failure to deliver, but we will help resolve disputes and act against organizers who fail.
• Taxes and legality. Prizes may be taxable or restricted where you live. That is your responsibility.
• Cancellation and changes. An organizer or a moderator may edit, close or cancel an event. People who entered are notified when something that matters to them changes.

7. Acceptable use

You agree to follow the Community Guidelines and not to:

• enter with bots, scripts, multiple accounts, purchased or borrowed accounts, or any other automated or deceptive means, or help others do so;
• manipulate or try to manipulate a draw, a score, a report or a dispute;
• scam, impersonate, harass or threaten anyone, or publish illegal, hateful, sexually explicit or deceptive content;
• probe, scan, overload or attack the Service, bypass its security or rate limits, scrape it at scale, or access data that is not yours;
• reverse engineer the Service except where the law expressly allows it despite this clause;
• use the Service for anything unlawful.

If you find a security problem, please tell us through the contact page and give us a reasonable time to fix it before disclosing it.

8. Content you provide

You may provide content: event names, descriptions and prize lists (organizers), reports, dispute notes, applications, and your Steam name and avatar as shown in the Service. You keep your rights in it. You give us a worldwide, non-exclusive, royalty-free licence to host, store, display to other users and process it as needed to run the Service, for as long as it is on the Service (and afterwards for the limited records described in the Privacy Policy). You confirm that you have the right to provide it and that it does not break the law or anyone’s rights.

9. Moderation, suspension and appeals

• We and our moderators may remove content, cancel events, restrict or suspend accounts, or ban people (temporarily or permanently) when these Terms, the Official Rules, the Organizer Terms or the Community Guidelines are broken, when the law requires it, or to protect people and the Service.
• Names and avatars come from Steam but are displayed here, so we may act on offensive ones.
• When we take such a step against you we will tell you the reason on request, in line with the law, and you can appeal at [email protected] (see the Community Guidelines). We review appeals with a person who was not involved in the first decision whenever that is possible.
• A ban ends your sessions immediately and removes you from open events (so you cannot win them). Records of the ban are kept as the Privacy Policy describes, so that it cannot simply be evaded.

10. Reporting illegal content

Anyone can report content or behaviour they believe is illegal or breaks our rules: use the Report buttons in the Service, or follow the notice procedure on the contact page. We act on notices without undue delay and tell the person who sent a notice what we decided, as the law requires.

11. Our intellectual property

The Service, its software, design, name and logo belong to us or our licensors. These Terms give you no right to them beyond using the Service as intended. The Service’s fonts are used under the SIL Open Font Licence. Steam, Valve and other third-party names and logos belong to their owners and appear only to identify them.

12. Availability and changes to the Service

We try to keep the Service available but do not promise uninterrupted or error-free operation: it may be unavailable for maintenance or reasons outside our control. We may change, suspend or discontinue features, or the whole Service, and will give reasonable notice where we can. If an event is open when that happens, we will do what we reasonably can to close or cancel it cleanly.

13. Warranties and liability

The Service is free to use and is provided “as is” and “as available”. To the extent the law allows, we give no warranties about it, and we are not liable for the acts or omissions of organizers or other users, for prizes or their delivery, or for losses we could not reasonably foresee. To the extent the law allows, our total liability to you for anything connected with the Service is limited to 100 euros.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law: for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence, or any mandatory rights you have as a consumer under the law of the country where you live.

14. Changes to these Terms

We may update these Terms, the Official Rules, the Organizer Terms and the Community Guidelines, for example when the Service or the law changes. Each version has a number and a date at the top. When a change is material we will ask you to accept the new version the next time you open the Service, and we will not apply a material change to an event that is already open in a way that harms the people who entered. If you do not agree to a change, you can stop using the Service and delete your account.

15. Governing law and disputes

These Terms are governed by the laws of France, and disputes are for the competent courts of Paris, France, without taking away the mandatory consumer-protection rights, or the right to bring a case before the courts of your country of residence, that the law of that country gives you. Please contact us first at [email protected]: most problems can be solved without a procedure. If you are a consumer, you may also be entitled to use an out-of-court dispute resolution body in your country.

16. General

• If a part of these Terms is found unenforceable, the rest continues to apply.
• Not enforcing a right right away does not waive it.
• You may not transfer your account or your rights under these Terms. We may transfer ours to a successor of the Service, and will tell you if your personal data is affected.
• These Terms are written in English; translations are provided for convenience and the English text prevails unless the law of your country says otherwise.
• These Terms, with the documents listed in section 1, are the whole agreement between you and us about the Service.

Questions? Write to [email protected].