Organizer Terms
THE RULE THAT MATTERS MOST: ENTRY MUST BE FREE
You may never ask entrants for anything of value to enter an Event, to improve their chances, or to claim a prize. No entry fee, purchase, donation, tip, deposit, paid subscription, paid membership, “shipping”, “tax” or “verification” fee, and no exchange of items, keys or currency. This is checked when you create an Event, you confirm it each time, and breaking it leads to the Event being cancelled and your organizer role being removed, and can lead to a ban.
1. Scope
These Organizer Terms apply to anyone who creates or manages an Event (a giveaway or a competition) on MoonReward (an “organizer”). They add to the Terms of Service, the Official Rules and the Community Guidelines, which also apply to you. By applying to become an organizer, and each time you create an Event, you accept them.
Organizers are approved by moderators. We may refuse, restrict or remove the organizer role at any time, for example for the reasons in section 11.
2. Who can organize
- You must be an adult (18 or over, or the age of majority where you live, if higher), and legally able to enter into this agreement.
- You must be able to run Events lawfully where you live. You are responsible for knowing the rules for prize promotions, giveaways and contests that apply to you and to the people you reach.
- You are an independent promoter and sponsor of your Events. You are not our employee, agent or partner, and you cannot speak or act for MoonReward.
3. Free entry: what is forbidden
Entering is just: sign in, press Join. You must not require, request, encourage as a condition or reward, or accept from any entrant:
- any payment, fee, purchase, donation, tip, deposit, ticket, “entry pass” or paid subscription, or “extra entries” for paying;
- buying, owning or installing a paid game, item, DLC, service, membership or software. Competitions must be playable for free: use free-to-play games, demos or free events, not paid products;
- sending you items, keys, trades, currency or crypto-assets “first”, or connecting a crypto wallet;
- personal information beyond what the Service already shows you (no emails, addresses, phone numbers, payment details, or identity documents), or any login detail (never a password or a Steam Guard code);
- actions elsewhere as a condition: following, subscribing, liking, sharing, joining servers or groups, installing apps, watching ads, answering surveys or completing offers;
- anything else that costs the entrant money, time beyond the Event itself, or personal data.
Say clearly on your Event page that entry is free (for example “Free to enter. No purchase necessary.”). You can only create an Event after confirming that your Event respects this section, and the platform may automatically refuse an Event whose name, description or prize list ask for a payment. A refusal does not mean you may reword the request: the rule is about what you ask of entrants, not about words.
4. Prizes
- You provide the prizes, at your own cost. You must own them or be sure you can obtain them, and they must be lawful, genuine, transferable through Steam (or another method that costs the winner nothing), and as described.
- Describe them accurately: what they are, the quantity, whether regional or account restrictions apply, and any condition that is allowed by these terms (for example, which free game a competition uses).
- Value limit. The total retail value of the prizes of one Event must not exceed USD 1,000 (or the equivalent in another currency). Larger promotions can be subject to registration, bonding or licensing that this Service does not handle, so they are not allowed.
- Forbidden prizes: anything illegal or regulated in the winner’s country (alcohol, tobacco, weapons, drugs, adult content, gambling credit, loot-box or skin-gambling items), cash or crypto-assets presented as an investment, stolen or fraudulently obtained keys, accounts, and anything that breaks Steam’s rules or the rights of others.
- You cannot take part in your own Event, and you must not arrange for others to enter on your behalf to win in your place.
- Do not change the prizes of an open Event to make them worse. Use the edit function (entrants are told) and, if you can no longer provide a prize, cancel the Event or replace it with a prize of at least the same value.
5. Fair draws and honest scores
- Giveaway winners are drawn by the Service. You cannot choose, change, re-draw or skip winners. Do not promise winners to anyone.
- In a competition you are the judge. State the rules clearly on the Event page, apply them equally to everyone, and record scores honestly and promptly. You can be reported for rigging, and moderators can review your records.
- Do not use alternate accounts, friends or bots to alter the number of entries or the outcome, or to give yourself an advantage.
- Do not pressure, intimidate or retaliate against people who enter, win, report or dispute.
6. Delivering prizes
- Hand the prizes over within 48 hours of the draw, or earlier if your Event page promises it. If you cannot, say so, ask for more time, and keep the winner informed.
- Mark each prize as delivered in the Service when you have delivered it, so the winner can confirm. Respond to disputes quickly and fix the problem.
- Do not take a delivered prize back, and do not ask the winner for anything in return.
- A winner must be given at least 7 days to respond to a request to claim (for example to accept a friend request or a trade) before you ask moderators to cancel or re-draw their prize.
- Your delivery record (prizes awarded, delivered, reported) is shown on your profile to other users.
- You cannot delete your account, or delete a closed Event with prizes still owed, until you have delivered what you owe. Moderators can act on undelivered prizes: mark them delivered with a note, cancel your Events, and remove your organizer role or ban you.
7. Winners’ data
To deliver a prize you can see the winner’s Steam profile name and SteamID. You receive them only for that purpose. You are responsible, as an independent controller, for handling them lawfully: use them only to deliver the prize and resolve problems with it, do not copy, publish, sell or use them for marketing, do not contact winners for anything else, and delete them once the prize is delivered and confirmed (or any dispute is settled). Do not ask winners for more data than Steam delivery needs.
8. Laws and taxes
You alone are responsible for complying with the laws that apply to your Events and your prizes, including laws on promotions, contests, lotteries and gambling, consumer protection, advertising, intellectual property, data protection and taxes on the prizes you give. If you receive a legal notice about an Event, tell us.
9. Honesty and sponsorship
Do not mislead people about the Event, the prizes, the odds or yourself. If an Event is sponsored, supported or paid for by a company, or promotes a product, a channel or a service, say so on the Event page. Do not use Events to advertise gambling, adult content, or anything unlawful, and do not put links to scams, malware or unrelated promotions in your Event.
10. Your Event content
Names, descriptions and prize lists are public to signed-in users and follow the Community Guidelines. We may edit, hide or remove an Event that does not. You promise you have the right to use everything you publish.
11. Enforcement
If you break these terms we may, depending on how serious it is and whether it was deliberate or repeated: remove or edit an Event, cancel an Event (entrants are told), mark prizes as delivered after a dispute, suspend or remove your organizer role, ban you from the Service, and, where the law requires or allows it, inform the authorities or the people affected. Paid entry, scams, and not delivering prizes are treated as the most serious. You can appeal: see the Community Guidelines.
12. Responsibility and indemnity
As between you and us, you are solely responsible for your Events, your prizes, their delivery, the statements you make, and any taxes or legal obligations they create. To the extent the law allows, you will compensate us for claims, losses and costs (including reasonable legal fees) brought by third parties because of an Event you organized or because you broke these terms or the law. This section does not apply to the extent the law does not allow it.
13. Ending
You can stop being an organizer at any time, after finishing or cancelling your open Events and delivering the prizes you owe. We can end your organizer role as explained in section 11. Sections 6, 7, 8 and 12 continue to apply after that for Events you ran.